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HORIZON HOME CARE BLOG

Choosing an Organization That Cares

Let us walk though how to collect information about care providers, together.

 
1. Determine who are the organizations that offer care in your region.

  •  Many markets will have senior resource guides that include a listing of all providers of care.

  •  Hospital case managers are a wonderful resource for knowing how to get a listing.

  •  An Internet search may reveal some providers or you may be able to find a complete listing this way. 

  • National or state associations will have listings of all their provider members - nursing homes, assisted living, home health all have associations.

2. If you are looking for a facility narrow the field by desired location.  For home health, the county or region will suffice as the staff travel.  Pick a few organizations that you would like to check out.
 
3.  Collect information.  Talk to friends, family doctor, neighbors, and health care workers.  Nose around on the Internet a bit to see what you can learn.  Almost every organization has a web site.  Take an evening and visit those web sites.  Collect the following information. 

  • Are they licensed?
  • Are they accredited?
  • Who owns the organization?
  • Who leads the organization? (my personal favorite)
  • What is the size of the organization?
  • Where are they located?
  • How broad are the services they provide?
  • Will they bill Medicare or your insurance when warranted?

    
4.  Once you are armed with information it is time to go for a test ride.  Call each organization, sit in their lobby for a bit, take a tour, talk to people.  Learn everything you can about the organizations you are considering.  There is no substitute for this work.
 
Now that you are armed with a template just make sure not to skip steps.  If your timeline is short, you can always have in-home care for a week or two while you sort things out.

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